Frequently Asked Questions

1. Where are my log files?
2. Which log file formats can Proxy Log Explorer handle?
3. Can Proxy Log Explorer run on a Macintosh or on Unix?
4. How does the Proxy Log Explorer determine users' countries?
5. Can Proxy Log Explorer join more than one log file in a report?
6. Time Zone Adjusting
7. Can Proxy Log Explorer handle uncompressed log file formats?

What is a log file?

A log file is a list that is kept by your Web server which details all the files it was requested to send and whether it was able to send them successfully. When a visitor clicks a link to your Web site, the visitor's browser sends a request to your Web server and your Web server sends the page back to the visitor's browser. Since a single HTML page can include many graphics and other associated files, a single page view can result in several entries in the log file.

Proxy Log Explorer uses the information in the log file to analyze your Web site traffic.

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Which log file formats an Proxy Log Explorer handle?

Proxy Log Explorer can handle most popular log file formats.

Supported Log File Formats:

• Microsoft Internet Security and Acceleration Server log file format
• Microsoft Web Proxy Server 2.0 log file format
• Squid log file format
• Netscape Proxy log file format
• Proxy+ log file format
• Other W3C Extended format (not included in supported list).

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Can Proxy Log Explorer run on a Macintosh or on Unix?

No, Proxy Log Explorer can only run on Windows 95, 98, ME, NT4, 2000 and XP.

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How does the Proxy Log Explorer determine users' countries?

If a log file contains IP address of user's host the program determines user's country using the IP to country geolocation database. If the log file contains already resolved IP address (domain name) the program determines country by the top-level domain. In most cases log files contain unresolved IP addresses. Determining country by IP using the geolocation database is more accurate than using domain names.

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Can Proxy Log Explorer join more than one log file in a report?

Yes.

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Time Zone Adjusting

You can adjust the time zone of your log files to your time zone. Some log files are generated in Greenwich Mean Time (0 GMT) and you might want to see it in your time zone.

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Can Proxy Log Explorer handle uncompressed log file formats?

It can even read GZip(gz) compressed logs so you won't need to unpack them manually.

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Please send us an email support @ exacttrend . com if you have a question not answered in this FAQ.