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Support Overview
Feedback
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Please feel free to post your comments about our log analyzers and our services here.
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Suggestions
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You're welcome to submit any questions, suggestions and comments about our log analyzers! Please let us know what you would like to see in the future versions here please.
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Lost Registration Key
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If you did not receive or lost your license key, please, fill in a Key Request Form.
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Frequently Asked Questions
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Users of our products usually ask a lot of the same questions. You might just find your answer in our frequently asked questions section.
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Technical support may be acquired by email. Please contact us at support @ exacttrend . com.
If you are a registered user, please include your registration name and order number in the email.
Note: It is our policy to answer all customer email requests within one business day. So if you have not received the answer within this time, please use our Feedback page to report it.
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