Frequently Asked QuestionsPlease, read it carefully before you mail questions. Also, download the latest version of WMS Log Storage before you file a bug report.
A log file is a list that is kept by your Web server which details all the files it was requested to send and whether it was able to send them successfully. When a visitor clicks a link to your Web site, the visitor's browser sends a request to your Web server and your Web server sends the page back to the visitor's browser. Since a single HTML page can include many graphics and other associated files, a single page view can result in several entries in the log file.
WMS Log Storage uses the information in the log file to analyze your Web site traffic.
Your Web administrator or hosting company should be able to tell you where your log files are located. You will need to enter this information in WMS Log Storage when you set up a new profile.
No, WMS Log Storage can only run on Windows 2000, XP, Vista, Windows 7 and Windows 8.
WMS Log Storage supports log files of the W3C Windows Media Services format and exported files in the CSV format.
If a log file contains IP address of user's host the program determines user's country using the IP to country geolocation database. If the log file contains already resolved IP address (domain name) the program determines country by the top-level domain. In most cases log files contain unresolved IP addresses. Determining country by IP using the geolocation database is more accurate than using domain names.
No, it is not necessary.
Please send us an email support @ exacttrend . com if you have a question not answered in this FAQ.
|© Copyright 2001-2013 Exacttrend Software|