Technical support

If you need help with Web Log Explorer or just have a question, take advantage of our Technical support.

Buying the WebLogExplorer gives you access to personal assistance. This service lets you submit your question directly to a Software support engineer, who will respond quickly.

For technical assistance or problem reports please contact:

 Exacttrend Software Support Team - support@exacttrend.com

WebLogExplorer latest version , notice and other information can be found in the following page:

Please read Frequently Asked Questions section before submitting a question.

System Requirements

Suggestions & Feature Requests

If you have any advice, suggestions, what you would like to see in the future versions or comments about our log analyzers here please. We'd love to hear it from you! It's with your help that we can do better.

Sales

If you have questions about buying a license or using the license key, please:

• Read the info on the Customer Care Center our payment processor (ShareIt).
• Take a look at the purchase section of the Frequently Asked Questions page.
• Please feel free to post your questions about sale here.

Our staff is available to respond to your inquiries 24 hours a day, excluding holidays. Messages are normally answered within several hours.