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Support Overview
Feedback
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Please feel free to post your comments about our software and our services here.
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Lost Registration Key
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If you did not receive or lost your license key, please, fill in a Key Request Form.
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Frequently Asked Questions
Supported log file formats
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Click here to view the supported log file formats.
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Technical support may be acquired by e-mail. Please contact us at support @ exacttrend . com.
If you are a registered user, please include your registration name and order number in the e-mail.
Note: It is our policy to answer all customer e-mail requests within one business day. So if you have not received the answer within this time, please use our Feedback page to report it.
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